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One inbox. Your team. AI on your terms.

Bring the web chat on your website into one shared inbox today and work on it together; WhatsApp, email and social channels are coming soon. AI replies run on your own Anthropic key (private beta) within the budget you set. Plans differ only in capacity.

Start with a 14-day free trial, no card needed, then choose your plan in the app under Billing. Any tax and the exact total are shown before you pay.

Starter

AED 49 / month

For your first 3 monthly invoices · YEAREND30

Regular price after: AED 70 / month

Plus 5% VAT, shown before you pay

  • 2 seats including the owner
  • 2 connected channel accounts
  • 10,000 message records a month

Business

AED 294 / month

For your first 3 monthly invoices · YEAREND30

Regular price after: AED 420 / month

Plus 5% VAT, shown before you pay

  • 10 seats including the owner
  • 10 connected channel accounts
  • 100,000 message records a month

Your channels

Today a channel account is the web chat widget on your website; a widget reused on your approved sites counts once. When WhatsApp numbers, mailboxes and social accounts arrive (coming soon), each will count as one channel account.

Your team

Seats include the owner. Notes, assignments, takeover and presence are on every plan.

Your AI choice

Add your own Anthropic key (private beta) and pick the Claude model. Managed AI, where we pay the provider, is not available yet, so no plan includes AI replies today.

The same core features on every plan

Higher plans buy capacity, not basic safety. See Integrations for the status of each channel.

  • Shared inbox with team invitations
  • Roles and per-number permissions
  • Presence and collision indicators
  • Private notes and assignments
  • Takeover, pause and resume of AI
  • Notifications when a person is needed
  • Search, contact history and consent
  • Tickets with status, priority and SLA policies
  • Tags and working hours
  • Quotes only from approved price records
  • Sales pipeline
  • AI replies with your own Anthropic key (private beta); AI included with a plan is not available yet
  • Tone, length, language and brand instructions
  • Human escalation and cost-capped fallback
  • Knowledge with versions, review, publish and rollback
  • Web chat by script, iframe or hosted page, with RTL
  • Two-step sign-in, workspace isolation and audit history
  • Workspace export (private beta)

Capacity by plan

LimitStarterTeamBusiness
Human seats including the owner2510
Connected channel accounts2510
Brands1310
Message records per month10,00040,000100,000
Stored contacts5,00020,00050,000
Attachment storage1 GB5 GB15 GB
Attachment downloads per month5 GB20 GB60 GB
Conversation history kept at least90 days180 days365 days
Attachments kept at least30 days90 days180 days
Knowledge bases2510
Published knowledge text10 MB50 MB150 MB
Knowledge added per month20 MB100 MB300 MB
Enabled automation rules525100

Limits are per workspace and shared across seats and brands. 1 GB = 1,000,000,000 bytes. You get an alert at 50%, 80% and 100% of a limit; at the limit, new additions stop until you upgrade or free space. Nothing is deleted when you move to a smaller plan: you keep access and can export.

A message record is one accepted inbound, outbound or internal-note message. Duplicate webhooks, delivery receipts, provider echoes and failed re-sends are not counted. Messages that arrive above the limit are kept in the queue, never dropped, and your team is told.

What is billed separately

Taxes

Prices exclude applicable taxes. Any tax is shown as its own line before you pay.

Messaging provider fees

When WhatsApp, SMS and email arrive (all coming soon), their delivery is charged by the provider at its current rates, ideally to your own provider account. Plan capacity is processing in StayReplied, not free delivery.

Your own AI key

With your own provider key the provider bills you directly and we never charge those tokens a second time.

Managed AI

Not available yet, and no plan includes managed AI credit today. To use AI now, add your own provider key.

Questions, answered

Do I need to install anything?

No. StayReplied is online: open app.stayreplied.com in the browser on your computer or phone and sign in.

Can I try StayReplied before paying?

Yes: a 14-day free trial, no card needed, one per business. It is small on purpose: 2 seats, 1 connected channel, 300 message records in total and at most 50 a day, 100 contacts and 1 knowledge base. Your own AI provider key works within those message limits. Subscribing ends the trial at once. If the trial ends without a subscription, the workspace becomes read-only: you can still sign in, read and export your data and subscribe; the data is deleted 30 days after the trial ends.

How does the YEAREND30 offer work?

Enter code YEAREND30 when you subscribe and your first 3 monthly subscription invoices are 30% off, then the regular price applies. Redeem by 31 December 2026, 23:59 (Dubai time). It covers the plan only, not AI usage or provider fees.

What happens if I cancel?

Your workspace becomes read-only: you can still sign in, read and export your data for at least 30 days. Nothing is deleted without notice.

Ready to bring your team into one inbox?

Create your workspace today: 14-day free trial, no card needed.