Pinned sender
Replies go out through the conversation's original number. Changing a default affects new conversations only.
Several numbers can serve one brand, or one number can route between brands. Each conversation stays pinned to the number the customer used. Connecting WhatsApp numbers is coming soon.

Replies go out through the conversation's original number. Changing a default affects new conversations only.
Switching the product being discussed is an explicit, recorded action that keeps history intact.
See per number what is supported: media, templates, receipts, window rules and limits.
Pause non-essential outbound per workspace or per channel without blocking authorised support.
A STOP on one route can't be worked around by picking another number automatically.
Signature failures, duplicates and replays are visible per account, with replay for authorised staff.
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