Who StayReplied is for today
StayReplied fits businesses in the UAE that live on chat, where two to ten people answer customers together: restaurants and cafés, clinics, shops and online stores, and service businesses such as salons, repairs, agencies and trainers. It suits teams that want answers and quotes built only from a price list and knowledge they approved, with a person taking over for money, complaints or anything unsure. Today the channel you can connect is web chat on your website; WhatsApp, Instagram, Facebook Messenger and email are marked "Coming soon".
| Your business | What StayReplied does for you today |
|---|---|
| Restaurant or café | Menu, opening hours and delivery areas answered from your published menu; bookings and complaints go to a person |
| Clinic | Opening hours, location and consultation prices from your approved list; anything medical goes straight to your staff |
| Shop or online store | Product and price questions answered from your price list; payment proofs wait for a person to check them |
| Salon, repairs, agency, trainer | Quotes from your price list and every lead in one pipeline |
| Several brands | Several brands in one workspace, each conversation pinned to where the customer wrote: 1, 3 or 10 brands by plan |
| When StayReplied is too much | One person answers every chat, or your customers do not use your website chat |
Pick the plan by team size: Starter has 2 seats including the owner, Team 5 and Business 10.
You answer the same questions every day
Prices, opening hours, delivery areas, availability. You publish your FAQs, policies and price list in StayReplied, review every version, and only then can the AI use it. When the AI answers, it cites the version it used. When two facts disagree, it does not pick one: it hands off and creates a task for your team.
AI is optional. Today it runs on your own Anthropic key, marked "Private beta", within daily and monthly budgets you set; at the limit the AI pauses and human replies keep working. No plan includes AI yet.
More than one person answers
Every chat lands in one inbox with saved views for unassigned, mine, escalated and waiting on the customer. You assign chats, leave internal notes, see who else is viewing a conversation, and get asked to review if the customer wrote again while you were typing. A chat can become a ticket with a priority, an owner and a due time.
Every plan has the same features; bigger plans add seats, channel accounts, message records and storage.
You sell in chat, not only support
Quotes are calculated from your approved price records, with promotions, currency, tax and rounding stored as data. Leads move through a sales pipeline, and a payment screenshot moves a lead to "awaiting verification", never to "won".
Your customers write in Arabic and English
The app, the web chat and your replies work in Arabic and English, right to left included. The web chat widget is embedded by script, iframe or a hosted page, with allowed origins and identity verification.
Who this is not for
- Teams that need WhatsApp, Instagram, Messenger or email connected today.
- Businesses without a UAE billing address that want to subscribe now.
- Anyone who wants AI included in the plan price: managed AI is not available yet.
- Personal use: StayReplied is for businesses.
Questions and answers
Which plan should a small team start on?
Starter has 2 seats, 2 connected channel accounts and 10,000 message records a month; Team has 5 seats, 5 accounts and 40,000 records. Every plan has every feature, so pick by capacity. See the pricing page for the current price.
Can the AI give wrong answers?
It answers only from what you published and hands the chat to your team when unsure. "AI can still be wrong", so you decide where it may answer on its own and where it only drafts.
Do I need to install anything?
No. Open app.stayreplied.com in the browser on your computer or phone and sign in.
What does the trial include?
14 days, no card, one per business: 2 seats, 1 connected channel, 300 message records in total and at most 50 a day, 100 contacts and 1 knowledge base.
What happens if I cancel?
The workspace becomes read-only: you can still sign in, read and export your data for at least 30 days.
See it on your own website chat.
Start the 14-day free trial, no card needed, or ask for a demo.