Workspaces and roles
A workspace holds your team, brands, channels and data. Roles (owner, admin, manager, agent, viewer) grant explicit permissions; invitations expire and can be revoked.
Documentation
Start here while the full docs are written alongside the product.
Connecting a channel
Add a provider account, then its numbers or endpoints. You'll get a webhook URL and verify token; nothing shows as connected until the provider verifies it.
Knowledge and prices
Write documents and price records as drafts, review, then publish. Every version is kept and can be rolled back.
Embedding web chat
Publish a widget, add your site to its allowed origins and paste the loader snippet before the closing body tag.
API
Create a scoped API key in Settings. The OpenAPI description ships with the API; webhook payloads follow the published JSON schemas.
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